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Open nowFirst seen 4 days ago

Croatian/Serbian Customer Service Representative

Cross Border Talents639 open roles

Where
Cluj-Napoca, Romania
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Your applicationOpen nowCroatian/Serbian Customer Service RepresentativeCross Border Talents · Cluj-Napoca, Romania

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Cross Border Talents is hiring Croatian/Serbian speakers for the role of a Support Representative. We're looking for enthusiastic individuals to provide excellent customer support for a well-known company. In this role, you'll engage with customers, resolve their issues, and help create a positive service experience.

Key Responsibilities:

  • Respond to customer inquiries in Croatian/Serbian across multiple channels.
  • Provide accurate information on products and services.
  • Resolve customer complaints and ensure satisfaction.
  • Maintain thorough records of interactions and transactions.
  • Collaborate with the team to enhance the customer experience.

Requirements:

  • Fluency in Croatian/Serbian (C1/C2) and proficiency in English (B2).
  • EU member state passport of a valid Residence Permit for Romania
  • Experience in customer support is a plus.
  • Strong communication and problem-solving abilities.
  • Basic computer skills and familiarity with customer service tools.
  • Availability to work flexible hours, including shifts.
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