Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 5 days ago

Customer Service Representative – Croatian + English – On-site in Sofia

Cross Border Talents1,300 open roles

Where
Sofia, Bulgaria
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service Representative – Croatian + English – On-site in SofiaCross Border Talents · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Cross Border Talents median: 2 days open

The posting

Job Details

  • Location: Sofia, Bulgaria
  • Languages: Croatian – Native only English – B2 level
  • Start Date: 2 February 2026
  • Schedule: Monday to Friday: 09:00 – 23:00 (rotational shifts) Saturday & Sunday: 10:00 – 19:00
  • Work Mode: On-site
  • Training: 3 weeks of paid training 1 week of nesting

Your Mission

As a Customer Service Representative, youll be the voice of the company for Croatian-speaking customers, delivering professional, friendly, and efficient support.

Based on-site in Sofia, youll join a multicultural team where collaboration, learning, and customer satisfaction are at the heart of everything we do.

This role is also open to candidates relocating from abroad, making it a great opportunity to start a new professional chapter in Bulgaria.

What Youll Do

  • Support customers via phone, email, or chat in Croatian and English.
  • Resolve inquiries efficiently while ensuring a positive customer experience.
  • Follow company procedures and quality standards.
  • Accurately document customer interactions in internal systems.
  • Work closely with your team to achieve service-level targets.

What You Bring

  • Native-level Croatian (mandatory).
  • English B2 level, written and spoken.
  • Strong communication and problem-solving skills.
  • Customer-oriented mindset and attention to detail.
  • Availability to work rotating shifts, including weekends.
  • Relocators are welcome and will be considered.

What We Offer

  • Paid 4-week onboarding program (training + nesting).
  • Stable, full-time employment in a growing international environment.
  • Supportive and diverse team culture.
  • Career development opportunities within customer operations.
  • A chance to live and work in Sofia, one of Eastern Europes most dynamic capitals.

Apply today and join our international customer support team in Sofia!

To apply, please send your CV and a short paragraph about yourself to [email protected]

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cross Border Talents's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.