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Open nowFirst seen 4 days ago

Customer Service & Sales Representative (Outbound) – Social Media Platform

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowCustomer Service & Sales Representative (Outbound) – Social Media PlatformCross Border Talents · Lisbon, Portugal

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Location: Lisbon, Portugal (On-site) Employment Type: Full-time (40h/week) Contract: Fixed-term (12 months, renewable up to permanent after 2 years) Start: June 1, 2026 Relocation not provided: The opportunity is open to candidates already based in Lisbon, Portugal

Join a global digital community platform known for its large-scale user-generated content, discussion forums, and online communities covering topics such as news, entertainment, gaming, sports, and lifestyle.

You will be part of a high-performing sales and customer engagement team focused on outbound communication, helping new business users successfully register, activate, and engage with the platform's advertising and business solutions.

This is a performance-driven role combining sales, digital marketing, and consultative client engagement in an international environment.

Key Responsibilities

  • Conduct outbound calls to potential business clients
  • Support new advertisers through onboarding and registration process
  • Drive engagement and adoption of advertising solutions
  • Manage a sales pipeline using CRM tools
  • Identify business opportunities and qualify leads
  • Deliver consultative sales pitches tailored to client needs
  • Handle objections and guide clients toward successful activation
  • Apply digital marketing knowledge to support campaign discussions
  • Collaborate with internal teams to improve conversion and engagement rates

Candidate Profile

  • English proficiency at C1 as a minimum, written and spoken
  • Valid residence permit in Portugal or EU ID
  • 1–2 years of experience in outbound sales or digital marketing
  • Proven track record in sales performance (target-driven environment)
  • Experience managing a CRM-based sales pipeline
  • Strong consultative selling and communication skills
  • Comfortable with cold calling and outbound outreach
  • Ability to engage decision-makers (DMs) effectively
  • Strong business acumen and strategic thinking
  • Knowledge of digital marketing and media planning is a plus
  • Skilled in objection handling and influence techniques

Training Program

  • Intensive 15-working-day training (8 hours/day, English)
  • Covers product knowledge, systems, CRM tools, and sales processes
  • Includes integration into the team and live customer simulation
  • Training completion is required before contract confirmation
  • Paid upon successful completion of training

Offer & Compensation

  • Base salary: €920 gross/month
  • Total average monthly package: up to €1,227 gross/month (including meal allowance, holiday & Christmas installments)
  • Performance-based bonus: up to €300/month
  • Paid training period (upon successful completion)

Contract Details

  • Fixed-term contract: 12 months (renewable up to additional 12 months)
  • Permanent contract eligibility after 2 years
  • Full-time: 40 hours per week
  • 1-month trial period after contract signature

Benefits

  • Private health & dental insurance (after contract signature)
  • Meal allowance via prepaid card (€7/day, tax-exempt)
  • Holiday & Christmas allowances paid monthly
  • Performance-based productivity bonus
  • Structured career progression in sales & digital advertising

Work Location

  • Office-based role in Lisbon
  • Public transport accessible (metro, bus, train connections available)
  • Commute costs are the responsibility of the employee

Relocation Note

  • Open to candidates already residing in Lisbon
  • No standard relocation package provided
  • Candidates must be available for on-site onboarding in Lisbon
  • Training attendance is mandatory and fully on-site

Important Conditions

  • Contract is performance-oriented with clear KPIs
  • Working schedule and shifts communicated during recruitment process

Why This Role?

A strong entry-to-mid level opportunity in digital sales, outbound engagement, and online advertising ecosystems, ideal for candidates looking to build or grow a career in tech-driven sales environments with international exposure.

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