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Open nowFirst seen 4 days ago

Customer Support Agent (English) DIY & Home Retail Brand

Cross Border Talents639 open roles

Where
Egaleo, Greece
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Your applicationOpen nowCustomer Support Agent (English) DIY & Home Retail BrandCross Border Talents · Egaleo, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Cross Border Talents is looking for fluent (C2 and higher) English speakers to join out multinational client's project in beautiful Athens.

Location: Athens, Greece (On-site)

Full-time, 40 hours/week, 8 hours/day

Schedule: Rotational shifts between 2:00 PM and 7:00 AM, Monday to Sunday

Start Date: ASAP

Contract: Permanent, full-time (40 hours/week)

Are you a problem-solver with excellent communication skills in English? Join a leading customer support team representing one of the worlds most recognized home improvement retailers. This is a great opportunity for individuals who are passionate about helping customers and ready to work in a dynamic, multinational environment.

Responsibilities

  • Handle incoming customer queries via phone, chat, and email
  • Provide accurate product and order information
  • Resolve complaints in a professional and timely manner
  • Document customer interactions in internal systems
  • Maintain a positive, empathetic, and professional attitude toward customers

Requirements

  • Fluent English (C2 level) both spoken and written
  • EU citizenship or valid Greek residence permit with Full Market Access
  • Strong communication and interpersonal skills
  • Previous experience in customer service is a plus
  • Flexibility to work on a rotating shift schedule, including nights and weekends
  • Willingness and availability to work onsite in Athens
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