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Open nowFirst seen 16 hours ago

Customer Support Representative (Dutch Speakers)

Cross Border Talents639 open roles

Where
Sofia, Sofia City Province, Bulgaria
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Your applicationOpen nowCustomer Support Representative (Dutch Speakers)Cross Border Talents · Sofia, Sofia City Province, Bulgaria
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 16 hours ago

The posting

We are hiring on behalf of our client running a project related to a leading travel company. As a Customer Support Representative, you'll be an essential part of their team, assisting travelers with their inquiries, resolving issues, and ensuring their journey is smooth and enjoyable.

Responsibilities:

  • Answer Inquiries
  • Resolve Issues
  • Update Information
  • Update documentation
  • Ensure Satisfaction
  • Offer Guidance
  • Analyse issues
  • Assess reports

Requirements:

  • Fluent in Dutch C1 level and English C1 level
  • An EU ID or Bulgarian Residence Card
  • Strong phone and verbal communication skills, along with active listening.
  • Work experience in the travel, airline, hospitality or similar industry is an advantage
  • Work experience in a customer experience center is an advantage
  • Good typing and computer skills (MS Office applications)

We look forward to welcoming you to our team!

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