The posting
Are you ready to grow your career in a fast-paced, international environment? Join our team as a Digital Trust and Safety Analyst and become part of a global effort to make online spaces safer and more trustworthy. This is a back-office support role focused on ensuring high standards of digital safety and user satisfaction.
Key Responsibilities
- Client Understanding: Perform general administrative tasks, ensuring all processes align with service excellence goals. This role is back-office only, with no direct client contact.
- Expert Support: Deliver online support for specific cases, demonstrating sound judgment and attention to detail.
- Business Impact: Contribute to achieving the companys business targets by providing consistent, high-quality support.
- Quality Assurance: Maintain and exceed performance standards for accuracy, compliance, and response time.
Requirements
- Language Skills: Fluent in Hebrew (written and spoken) and at least B2 level English.
- Experience: Previous experience or strong interest in back-office services or administrative tasks.
- Problem-Solving: Excellent analytical and decision-making skills, with the ability to handle sensitive issues efficiently and empathetically.
- Tech Savvy: Solid computer skills, including proficiency in using digital platforms and multitasking tools.
- Mindset: A solutions-driven, goal-oriented approach with a strong sense of responsibility and professional ethics.
- Learning Attitude: Eagerness to learn and stay up to date with new procedures, trends, and technologies.
- Residence permit in Latvia with full time work option OR EU passport/ID
Ready to make a meaningful impact in the digital world? Apply today and join a team that values safety, quality, and continuous growth.



