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Open nowFirst seen 4 days ago

English-Speaking Customer Expert - Social Media

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowEnglish-Speaking Customer Expert - Social MediaCross Border Talents · Lisbon, Portugal
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Are you driven by delivering outstanding customer experiences? Fascinated by the ever-evolving world of online marketing? If so, we have the perfect opportunity for you!

Were on the lookout for a Customer Expert to support small and medium-sized businesses (SMBs) using one of the worlds leading digital advertising platforms. Join a vibrant team in Lisbon where your insights will help businesses growand your skills will thrive.

What You'll Be Doing:

* Be the go-to advisor for SMBs using digital advertising solutions

* Support customers before and after their purchases through **chat, email, and phone**

* Help clients unlock the full potential of self-service advertising tools

* Share expert product knowledge to drive customer satisfaction (CSAT)

* Handle sensitive situations with professionalism and care

* Champion a customer-first mindset in every interaction

What Were Looking For:

- Fluent English (C1 and higher) both spoken and written

- Already living in Lisbon this is an on-site role, no relocation support is available

- A natural communicator with empathy, patience, and problem-solving skills

- Independent and resourceful, but also a great team player

- Resilient and quick to adapt in a dynamic environment

- Comfortable handling confidential information

- Eager to learn and master new tools and platforms

- Holder of an EU passport or valid Portuguese residence card in a ready form

Work Location: On-site in Lisbon (modern office near Entrecampos)

Schedule: 40 hours/week 8-hour shifts + 1-hour break, rotational between 06.00 and 00.00(weekends & holidays included)

Time Off: 22 vacation days per year + compensation for public holidays worked

Are you ready to elevate your career and make an impact in the digital advertising space?

Apply today by sending your updated CV in English and become part of a dynamic international team in beautiful Lisbon!

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One press. We do the rest.

  1. A CV for this posting

    Written against Cross Border Talents's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Cross Border Talents's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
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Do you really apply for me?

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