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Open nowFirst seen 4 days ago

Experience Greece-French-English Travel Support Representative

Cross Border Talents639 open roles

Where
Bucharest, Romania, Remote
Work mode
Remote
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Your applicationOpen nowExperience Greece-French-English Travel Support RepresentativeCross Border Talents · Bucharest, Romania, Remote

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

We are seeking French (fluent, C2 and higher) and English (B2 and higher, written and spoken)-speaking individuals to join our multinational client's team as Customer Support Representatives with an international team supporting a well-known online travel platform. In this role, you will provide high-quality assistance to customers via phone, chat, and email, helping them with reservations, payments, and platform-related queries.

Location: Athens, Greece

Work Model: Remote (for Greece-based candidates only) or Onsite in Athens (for those relocating, eligible for remote after 3 months)

Start Date: 17 October 2025 Schedule: 09:00-19:00, Monday to Sunday (rotational shifts)

Responsibilities

  • Deliver professional customer support in French and English
  • Handle inquiries regarding reservations, cancellations, payments, and account issues
  • Guide customers through online processes and ensure seamless problem resolution
  • Maintain a high level of empathy, professionalism, and efficiency
  • Work towards set performance goals including quality, response time, and customer satisfaction

Requirements

  • Fluency in French (C2+) and good command of English (B2 minimum)
  • Strong communication and problem-solving skills
  • Customer-oriented attitude and ability to work in a fast-paced environment
  • Availability to work rotational shifts, Monday to Sunday
  • EU citizenship or valid work permit for Greece

Important Considerations-Relocating Candidates:

- Flight tickets reimbursement with first salary

- Candidates relocating from abroad must arrive in Athens 7 days before the start date for hiring documentation

- Relocated employees must work onsite for at least 3 months (unless already living in Greece with housing and internet setup)

Application Deadlines

  • Remote within Greece: Apply by 3 October 2025
  • Onsite relocating to Athens: Apply by 10 October 2025
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