The posting
Job Title: French Customer Service Representative – Porto
📍 Location: Porto, Portugal – On-site
💼 Job Description:
We are looking for a French-speaking Customer Service Representative already based in Porto to join our international team. You will provide high-quality support to customers via phone, email, or chat, ensuring a smooth and positive customer experience.
🧩 Responsibilities:
- Handle customer inquiries in French (and occasionally in English)
- Provide accurate information about products and services
- Resolve customer issues efficiently and professionally
- Maintain a friendly, empathetic, and professional attitude
- Collaborate with internal teams to enhance customer satisfaction
🎯 Requirements:
- Native or fluent French speaker
- Good command of English (B1+ or higher)
- Strong communication and problem-solving skills
- Previous experience in customer service is a plus
- Must already be residing in Porto
💰 Benefits:
- Competitive salary
- Paid training and continuous support
- Dynamic, international, and supportive work environment
- No relocation offered
INTERESTED ? SEND US YOUR RESUME TO [email protected] OR VIA WHATSAPP ON : +212642187907



