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Open nowFirst seen 3 days ago

French Customer Service Representative (Ads)

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowFrench Customer Service Representative (Ads)Cross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Cross Border Talents is looking for fluent French speakers (C2 and higher) looking for their new opportunity in Lisbon and ready to join an exciting project for Ads support!

Key details:

Location: Lisbon, Portugal

Start Date: 17 July 2025

Full-time, 40 hours/week, 8 hours/day

Work Schedule: 24/7 Rotative Shifts (2 rotating days off)

Work Type: On-site

Join our multinational client's Ads Support Team in Lisbon and assist French-speaking advertisers in managing and optimizing their campaigns. This is an opportunity to work for one of the worlds leading digital platforms.

Key Responsibilities:

  • Handle inbound inquiries from advertisers and provide real-time support via phone, chat, and email.
  • Assist with campaign creation, optimization, billing, and ad performance.
  • Troubleshoot and resolve technical and operational issues.
  • Deliver excellent customer service and contribute to overall client satisfaction.
  • Maintain accurate documentation of interactions in internal systems.

Requirements:

  • C2+level French speaker, written and spoken
  • B2 level English proficiency, written and spoken
  • Strong communication and customer service skills
  • Ability to multitask and work under pressure
  • EU ID, Residence Card, Manifestação de Interesse, or valid visa (subject to verification)
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    An application in CV Rocket: every answer filled in on the employer's form.

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