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German Customer Service Representative (Ads)

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowGerman Customer Service Representative (Ads)Cross Border Talents · Lisbon, Portugal
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Are you a German speaker (C2 and higher proficiency) looking for a change of scenery in sunny and picturesque Lisbon? Or maybe you're already in Portuguese capital and looking for a new project? If any of these apply, read on-Cross Border Talents is looking for you to join our multinational client's team in Lisbon!

Key details:

Location: Lisbon, Portugal

Start Date: 17 July 2025

Full-time, 40hrs/week, 8 hrs/day

Work Schedule: 24/7 Rotative Shifts Work Type: On-site

Become part of Ads support operation in Lisbon. As a German-speaking customer service advisor, you will help businesses grow through intelligent advertising solutions.

Key Responsibilities:

  • Handle inbound inquiries from advertisers and provide real-time support via phone, chat, and email.
  • Assist with campaign creation, optimization, billing, and ad performance.
  • Troubleshoot and resolve technical and operational issues.
  • Deliver excellent customer service and contribute to overall client satisfaction.
  • Maintain accurate documentation of interactions in internal systems.

Requirements:

  • C2+ level German
  • B2 English
  • EU ID, Residence Card, Manifestação de Interesse, or valid visa (subject to verification)
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