The posting
Are you a German speaker (C2 and higher proficiency) looking for a change of scenery in sunny and picturesque Lisbon? Or maybe you're already in Portuguese capital and looking for a new project? If any of these apply, read on-Cross Border Talents is looking for you to join our multinational client's team in Lisbon!
Key details:
Location: Lisbon, Portugal
Start Date: 17 July 2025
Full-time, 40hrs/week, 8 hrs/day
Work Schedule: 24/7 Rotative Shifts Work Type: On-site
Become part of Ads support operation in Lisbon. As a German-speaking customer service advisor, you will help businesses grow through intelligent advertising solutions.
Key Responsibilities:
- Handle inbound inquiries from advertisers and provide real-time support via phone, chat, and email.
- Assist with campaign creation, optimization, billing, and ad performance.
- Troubleshoot and resolve technical and operational issues.
- Deliver excellent customer service and contribute to overall client satisfaction.
- Maintain accurate documentation of interactions in internal systems.
Requirements:
- C2+ level German
- B2 English
- EU ID, Residence Card, Manifestação de Interesse, or valid visa (subject to verification)



