The posting
Cross Border Talents is hiring German speakers with no or little previous experience in Content Moderation to work for a client of ours located in beautiful Lisbon, Portugal.
Join their team as a Video Content Analyst for a leading streaming service platform. You'll play a key role in moderating written content, ensuring it aligns with company policies, and addressing issues like fraud and copyright infringement. This back-office position offers a chance to work in a dynamic and supportive environment.
Key Responsibilities:
- Review and process legal requests related to privacy claims, defamation, fraud, and falsification.
- Ensure adherence to client policies and guidelines while meeting quality and turnaround standards.
- Contribute to a safer and more secure online environment.
Requirements:
- No prior experience required (maximum of 12 months in content moderation preferred).
- Familiarity with KPIs, including FCR, SLA, and CSAT.
- Proficiency in German, written and spoken (mandatory).
- Strong communication and analytical skills.
Work Schedule: Monday to Friday, 9 AM 6 PM.



