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Open nowFirst seen 4 days ago

German-Speaking Customer Advisor – Bucharest (Hybrid)

Cross Border Talents1,237 open roles

Where
Roman, Romania
Work mode
Hybrid
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Your applicationOpen nowGerman-Speaking Customer Advisor – Bucharest (Hybrid)Cross Border Talents · Roman, Romania

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

Cross Border Talents median: 2 days open

The posting

Are you fluent in German, based in Bucharest, and experienced in phone-based customer service or sales? Join an international customer experience team in a hybrid role with a stable Monday–Friday schedule.

What you'll do

  • Handle customer interactions in German by phone, email and live chat
  • Identify and pursue cross-selling and upselling opportunities
  • Document all interactions accurately in the CRM
  • Work with internal teams and escalate complex issues when needed

What we offer

  • Competitive net monthly salary
  • Monthly hybrid/work-setup allowance
  • Meal vouchers for every worked day
  • Performance bonus based on customer satisfaction and quality KPIs
  • Extra earnings from cross-selling and upselling
  • Full-time permanent contract
  • Hybrid work: 3 days in the office (Mon–Wed), 2 days from home (Thu–Fri)
  • Office hours, Monday–Friday, 09:00–18:00
  • Paid premium for any weekend or overtime work, which is rare
  • One week of training, with multiple start dates available

What you need

  • Advanced German (C1–C2), spoken and written
  • English at B2 level or above
  • At least 6 months' experience in phone-based customer service or sales, ideally in a BPO/call centre
  • A sales mindset and comfort with upselling
  • CRM experience, good computer skills and MS Office
  • A patient, empathetic, proactive and solution-oriented approach
  • Living in Bucharest and able to commute to the Sector 4 office 3 days a week

Apply now and start soon!

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

more interviews than doing it yourself with ChatGPT.

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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