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Open nowFirst seen 5 days ago

German-speaking Customer Service Representative with EUR 3000 Signing Bonus!

Cross Border Talents639 open roles

Where
Porto, Portugal
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Your applicationOpen nowGerman-speaking Customer Service Representative with EUR 3000 Signing Bonus!Cross Border Talents · Porto, Portugal

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Location: Porto, Portugal (On-site) Start Date: April 17, 2025

Full-time, 40 hours/week, 8 hours a day

Monday to Sunday: 06:00-21:00 (rotative 8 hour shifts) Days off: 2 rotative days

We are looking for a German-speaking Customer Service Representative to join our client's team in Porto! If you have a passion for helping customers and enjoy working in a dynamic environment, this role is for you.

Responsibilities:

  • Assist customers with inquiries via phone, email, and chat regarding point of sale systems
  • Provide product and service information.
  • Resolve customer issues in a timely and professional manner.
  • Maintain accurate customer records and follow up as needed.

Requirements:

  • Fluency in German (C1) and English (B2), written and spoken
  • Previous customer service experience is a plus.
  • Strong problem-solving and communication skills.
  • Ability to work on rotational shifts, including weekends
  • EU member state passport, a residence card for Portugal or a job-seeker visa (a MUST)
  • Availability to work onsite at the client's office in Porto
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