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Open nowFirst seen 4 days ago

Hospitality Operations Customer Expert with Sales (Italian Market)

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowHospitality Operations Customer Expert with Sales (Italian Market)Cross Border Talents · Lisbon, Portugal

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Location: Lisbon, Portugal

Job Type: Full-Time

Language Requirement: Fluency in Italian and English

Work Schedule: 40 hours per week on a rotational shift schedule (Monday to Friday, between 8 AM and 8 PM).

  • Portuguese public holidays apply.

We are seeking a dynamic Operations Customer Expert - Sales Representative to join our sales team in Lisbon. In this role, you will be responsible for providing expert travel advice and assisting customers in booking accommodations while delivering top-tier customer service. Your goal will be to convert inquiries into reservations, ensuring a seamless and satisfying experience for travelers.

Requirements:

  • Fluent Italian speaker (C2+) with strong English skills (B2 and higher, written and spoken).
  • Strong sales mindset with excellent communication skills.
  • Customer-oriented with a problem-solving attitude.
  • Ability to work in a fast-paced, dynamic environment.
  • Previous experience in sales, customer service, or hospitality is a plus.
  • EU member state passport or a valid residence card for Portugal

Key Responsibilities:

  • Establish and maintain efficient, courteous, and personalized communication with customers in Italian and English.
  • Utilize effective sales techniques to convert inquiries into successful reservations.
  • Provide accurate and tailored assistance to customers, ensuring they receive the best possible lodging solutions.
  • Build and maintain strong relationships with travel partners to enhance customer experience.
  • Manage reservations and ensure customer satisfaction throughout the booking process.

If you're passionate about the hospitality industry and have a knack for sales and customer service, apply today to become part of our dynamic team in Lisbon!

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