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Open nowFirst seen 4 days ago

Italian Customer Service Representative - Ads

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowItalian Customer Service Representative - AdsCross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Cross Border Talents is looking for fluent Italian speakers (C2 and higher) looking for their new opportunity in Lisbon and ready to join an exciting project for Ads support!

Location: Lisbon, Portugal Start Date: 17 July 2025

Full-time, 40 hrs/week, 8 hrs/day

Work Schedule: Ensuring 24/7, scheduled in advance in rotative shifts Work Type: On-site

Support Italian advertisers in achieving optimal performance on social media platforms. Join a global digital marketing team and grow your career.

Key Responsibilities:

  • Handle inbound inquiries from advertisers and provide real-time support via phone, chat, and email.
  • Assist with campaign creation, optimization, billing, and ad performance.
  • Troubleshoot and resolve technical and operational issues.
  • Deliver excellent customer service and contribute to overall client satisfaction.
  • Maintain accurate documentation of interactions in internal systems.

Requirements:

  • C2+level Italian
  • B2 English
  • Strong communication and customer service skills
  • Ability to multitask and work under pressure
  • EU ID, Residence Card, Manifestação de Interesse, or valid visa (subject to verification)
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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