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Open nowFirst seen 5 days ago

Kundenservice-Mitarbeiter (Website Solutions Projekt) Deutschsprachig

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowKundenservice-Mitarbeiter (Website Solutions Projekt) DeutschsprachigCross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Cross Border Talents rekrutiert im Auftrag eines renommierten Kunden, einer führenden cloudbasierten Entwicklungsplattform mit Millionen von Nutzern weltweit. Die Mission unseres Kunden ist es, Nutzern die Freiheit zu geben, ihre Online-Präsenz genau nach ihren Vorstellungen zu gestalten, zu verwalten und zu entwickeln. Der Fokus liegt darauf, Unternehmen, Blogger und Kreative zu unterstützen, erfolgreiche Websites zu erstellen, ihre Marken zu stärken und online erfolgreich zu sein.

Ihre Hauptaufgaben:

  • Exzellenter Kundenservice über Chat, E-Mail und Telefon.
  • Lösung von Plattform-bezogenen technischen Problemen durch kompetente Beratung und effektive Lösungen.
  • Schulung der Nutzer über die Funktionen der Plattform und Unterstützung bei der Optimierung ihrer Websites.
  • Zusammenarbeit mit Produkt- und Entwicklungsteams zur Behebung technischer Herausforderungen.
  • Stets auf dem neuesten Stand über Plattform-Funktionen und Updates bleiben, um präzise Unterstützung zu leisten.
  • Sammlung und Weiterleitung von Nutzerfeedback, um die Gesamterfahrung zu verbessern.

Arbeitszeiten:

  • Montag bis Sonntag, rotierende Schichten (einschließlich Nachtschichten).
  • Zwei rotierende freie Tage pro Woche.

Unsere Anforderungen:

  • Fließende Deutschkenntnisse und mindestens B2-Niveau in Englisch.
  • Berufserfahrung im Kundenservice, technischen Support oder in einer ähnlichen Rolle (obligatorisch).
  • Ausgezeichnete Kommunikations- und Problemlösungsfähigkeiten.
  • Bereitschaft, vor Ort zu arbeiten.

Möchten Sie die Welt der Website-Entwicklung und Online-Präsenz mitgestalten? Bewerben Sie sich jetzt!

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Cross Border Talents's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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