The posting
Job Details
- Location: Lisbon, Portugal
- Work Mode: On-site
- Languages: German – Fluent / Native English – Professional working proficiency
- Start Date: 19 February 2026
- Schedule: Initial 12-hour onboarding period: Monday to Sunday, 07:00 – 19:00 Two shifts: 07:00 – 16:00 / 10:00 – 19:00 Future schedule (TBC by client): 24/7 rotational shifts, Monday to Sunday, with 2 days off
Your Mission
As a Marketing Customer Support Specialist, you will support German-speaking clients by providing professional, accurate, and timely assistance.
Youll be part of a dynamic, international team in Lisbon, helping ensure client satisfaction and smooth campaign execution in a fast-paced environment.
This role is perfect for someone who enjoys customer interaction, has a strong marketing interest, and thrives in a multicultural setting.
What Youll Do
- Support clients in German and English via phone, chat, or email.
- Assist with marketing campaigns, promotions, and customer inquiries.
- Resolve client issues promptly and professionally.
- Accurately document client interactions and follow internal procedures.
- Collaborate with marketing and support teams to ensure high-quality service delivery.
What You Bring
- Fluent German and professional-level English.
- Strong communication and customer service skills.
- Ability to work rotational shifts, including weekends.
- Detail-oriented, proactive, and professional mindset.
- Interest in marketing and client support.
What We Offer
- Exciting on-site role in Lisbon with structured onboarding.
- Work in a multicultural, international team.
- Opportunities for growth in marketing and customer support functions.
- Dynamic, supportive work environment with collaborative colleagues.
Apply today and grow your career in marketing customer support in Lisbon!
To apply, please send your CV and a short paragraph about yourself to [email protected]



