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Open nowFirst seen 4 days ago

Multilingual Customer Service Specialist-Polish Speaker (Work in Greece)

Cross Border Talents639 open roles

Where
Athens, Greece, Remote
Work mode
Remote
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Your applicationOpen nowMultilingual Customer Service Specialist-Polish Speaker (Work in Greece)Cross Border Talents · Athens, Greece, Remote

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Location: Athens, Greece (Remote & Onsite Options) Contract Type: Full-time

About the Role

Join a leading international BPO company as a Polish-speaking Customer Service Specialist and support global customers with their inquiries, orders, and service requests. This is a fantastic opportunity for multilingual professionals looking to start or grow a career abroad in customer support.

Join a global e-commerce & retail support team for a well-known jewellery brand, assisting Polish-speaking customers with orders, product inquiries, and after-sales service. This project focuses on customer satisfaction, troubleshooting, and service excellence in a fast-paced online retail environment.

Responsibilities:

  • Provide customer support in Polish via phone, email, or chat
  • Assist customers with online orders, product information, and returns
  • Handle inquiries about deliveries, warranties, and payments
  • Resolve customer issues in a timely and professional manner
  • Escalate complex cases to specialized departments when needed
  • Ensure a high level of customer satisfaction and positive brand experience

Requirements

  • Polish: C2 level and higher
  • English: B2 level
  • Good computer literacy and ability to handle multiple systems
  • Excellent communication and problem-solving skills
  • Valid paperwork allowing employment in Greece

Work From Home (WAH) Policy

  • If relocating: WAH based in Athens
  • If local: WAH available from anywhere in Greece

Perfect for multilingual job seekers who want to experience living in Greece while working for an international company.

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