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Open nowFirst seen 4 days ago

Operations Customer Expert I Spanish Market

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowOperations Customer Expert I Spanish MarketCross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Are you passionate about customer service and ready to take on a dynamic role that blends customer support and sales? Join us for a rewarding career where innovation, quality, and people are at the heart of everything we do!

Role and Responsibilities:

As an Operations Customer Expert I, you will:

  • Provide excellent customer support for the Spanish market.
  • Handle customer service tasks, manage claims, and perform cross-selling.
  • Communicate effectively via voice and email, ensuring top-tier service delivery.

Requirements:

  • Minimum of 6 months of experience in customer service and sales (preferred).
  • Strong ability to manage communication through voice and email efficiently.
  • Proficiency in Spanish (essential) a near-native or native level with B2 English
  • Ability to work with new software programs and adapt to technology.
  • A valid residence card for Portugal OR a EU member state passport (a MUST)

Working Hours:

  • Full-time role: 40 hours per week (8 hours a day, plus 1 hour lunch break).
  • Shifts are rotational, from Monday to Friday, between 7:30 AM and 5:00 PM.

Training:

  • Intensive 12-day training to equip you with all the knowledge needed for success.
  • Training is conducted in English, with daily working hours of 8 hours.
  • Completion of training is required with at least 85% accuracy on the final test.

Trial Period:

  • 1-month trial period after the contract signing. Performance during this period will impact the final decision for continued employment.

Location:

  • Your workplace is located in Lisbon, Portugal, with convenient access to public transport.

If you are passionate about delivering outstanding customer service and are excited to contribute to a leading industry, apply today to start your career with us!

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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