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Open nowFirst seen 3 days ago

Remote Dutch-Speaking Customer Care Specialist (E-commerce)

Cross Border Talents639 open roles

Where
Lisbon, Portugal, Remote
Work mode
Remote
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Your applicationOpen nowRemote Dutch-Speaking Customer Care Specialist (E-commerce)Cross Border Talents · Lisbon, Portugal, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 3 days ago

The posting

Spreek je Nederlands?

Are you passionate about delivering outstanding customer service? Join our international team and support one of the leading e-commerce platforms in the Netherlands!

As a Customer Service Representative, you will assist customers with inquiries related to orders, deliveries, payments, and returns. You will also provide product information and support external sellers, ensuring a seamless shopping experience.

Responsibilities:

  • Respond to customer inquiries via phone and email.
  • Assist with troubleshooting order-related issues.
  • Provide detailed product and service information.
  • Escalate complex cases to the appropriate department.

Who We're Looking For:

  • Fluent in Dutch (C1 level) and proficient in English (B2 level).
  • Excellent communication and problem-solving skills.
  • Customer-focused mindset with attention to detail.
  • EU nationality or valid work permit for Portugal.

Ready to start your next adventure in Portugal? Apply today!

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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