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Open nowFirst seen 4 days ago

Remote from Greece: Czech-Speaking Customer Care Specialist

Cross Border Talents639 open roles

Where
Heraklion, Greece, Remote
Work mode
Remote
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Your applicationOpen nowRemote from Greece: Czech-Speaking Customer Care SpecialistCross Border Talents · Heraklion, Greece, Remote

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Cross Border Talents is a leading global recruitment and staffing agency, connecting top talent with top companies across various industries. We are currently seeking a motivated and experienced Czech-speaking Customer Care Specialist to join our international client's dynamic team in Greece. This is a full-time, remote position based in Greece.

Job Description:

As a Czech-speaking Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients and candidates. You will be the first point of contact for our Czech-speaking clients and will assist them with any inquiries or issues they may have. You will also provide support to our recruitment team by assisting with administrative tasks and ensuring a smooth and efficient recruitment process.

Key Responsibilities:

- Respond to customer inquiries and provide solutions in a timely and professional manner

- Handle and resolve customer complaints and issues

- Maintain accurate and up-to-date customer records

- Assist with administrative tasks such as scheduling interviews and sending out job offers

- Collaborate with the recruitment team to ensure a seamless recruitment process

- Stay up-to-date with company products, services, and policies

- Provide feedback to improve customer satisfaction and overall customer experience

- Meet and exceed performance targets and goals

Requirements:

- Fluent in Czech and English (both written and spoken)

- Previous experience in customer service or a similar role is a plus

- Excellent communication and interpersonal skills

- Strong problem-solving abilities

- Ability to work independently and in a team environment

- Proficient in using MS Office and CRM software

- Flexible and able to adapt to changing priorities and tasks

- Strong attention to detail and organizational skills

- Ability to work in a fast-paced and dynamic environment

- EU ID or a valid residence card in Greece with full market access

If you are a customer-focused individual with excellent communication skills and are looking for a remote opportunity in Greece, we want to hear from you! Apply now to join our client's team as a Czech-Speaking Customer Care Specialist.

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