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Open nowFirst seen 4 days ago

Remote German Speaking Customer Advisor (GREECE)

Cross Border Talents1,237 open roles

Where
Chania, Greece, Remote
Work mode
Remote
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Your applicationOpen nowRemote German Speaking Customer Advisor (GREECE)Cross Border Talents · Chania, Greece, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

Cross Border Talents median: 2 days open

The posting

Do you enjoy helping people and love the world of travel? Join an international customer service team supporting one of the world's leading online travel platforms. You will be the first point of contact for German-speaking travellers and accommodation partners, helping millions of people enjoy smooth, stress-free trips.

No previous experience is needed. If you have a background in customer service, call centres or hospitality, that's a plus.

Key Responsibilities

  • Support customers in German and English by phone, email and messaging
  • Help with accounts, existing reservations, payments and complaints
  • Handle cancellation and modification requests
  • Process refunds and resolve customer concerns
  • Support accommodation partners with their online account questions
  • Manage customer reviews and provide information as requested

Requirements

  • Native or C1+ level German
  • B2+ level English, used for training, overflow support, systems and internal communication
  • Excellent written communication skills
  • Good PC knowledge, including Windows, basic troubleshooting and keyboard shortcuts
  • Strong multitasking abilities
  • Eligible to work in the EU: EU citizenship, a valid work permit card, or a refugee Certificate of Protection
  • Flexibility to work rotating shifts, including occasional weekends and bank holidays

What We Offer

  • Competitive monthly salary plus a performance-based productivity bonus
  • Monthly meal allowance
  • Relocation support to Greece
  • 3-week paid intensive training in English, followed by a 9-week supported learning period
  • Work from home anywhere in Greece
  • An international, multicultural work environment covering both customer and partner support

Ready to start your journey in Greece? Apply now, and our recruitment team will contact you about the next steps.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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3×

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