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ClosedFirst seen 6 days ago

Service Client francophone – Lisbonne, Portugal

Cross Border Talents1,300 open roles

Where
Lisbon, Portugal

This posting closed on 2026-10-23. 1,300 other Cross Border Talents postings are live.

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Still open, like this oneLive
  1. English Customer Support Advisor1d agoCross Border Talents · Lisbon, Portugal
  2. English Customer Care Specialist (Chat & Email)1d agoCross Border Talents · Lisbon, Portugal
  3. Senior English Customer Support Advisor1d agoCross Border Talents · Lisbon, Portugal
  4. English Multichannel Customer Service Agent1d agoCross Border Talents · Lisbon, Portugal

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

Cross Border Talents median: 2 days open

The posting

Rejoignez notre client, un leader des solutions de paiement, en tant que professionnel du service client à Lisbonne, au Portugal. Dans ce poste, vous apporterez un support B2B essentiel à des clients professionnels, en les aidant à optimiser leur utilisation d'une plateforme technologique complète dédiée aux entreprises. Vous accompagnerez les clients en français.

Responsabilités principales

  • Fournir un support client B2B d'excellence en français.
  • Aider les clients professionnels dans leurs demandes, résoudre les problèmes et proposer des solutions adaptées afin d'optimiser leur utilisation des services de notre client.
  • Échanger avec les clients pour garantir une résolution rapide et efficace de leurs préoccupations, en maintenant un haut niveau de professionnalisme et d'excellence dans le support.
  • Offrir un service personnalisé de qualité et accompagner les vendeurs via différents canaux de communication, notamment le téléphone, l'e-mail et/ou le chat.
  • Identifier les titulaires de compte et vérifier les informations des comptes.
  • Respecter l'ensemble des directives et procédures réglementaires.

Profil recherché

  • Maîtrise courante du français.
  • Aisance avec les outils technologiques et solides compétences informatiques.
  • Capacité à évoluer dans un environnement dynamique, avec de fortes aptitudes à gérer plusieurs tâches simultanément.
  • Grand sens du détail.
  • Attitude professionnelle, serviable et bienveillante, associée à une capacité d'écoute, de pédagogie et de recueil efficace d'informations.
  • Expérience en support client dans divers secteurs, notamment le commerce de détail, la banque ou d'autres domaines du service client.

Ce que nous offrons

  • Aide à la relocalisation : accès à un logement dans un appartement partagé avec d'autres employés pour une durée maximale de 12 mois. Les charges sont incluses;
  • Une indemnité repas par jour travaillé.
  • Démarches administratives

Lancez votre prochaine aventure dans le service client à l'étranger. Postulez dès aujourd'hui !

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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