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Open nowFirst seen 5 days ago

Spanish-speaking Customer Support – (Remote, Portugal)

Cross Border Talents1,300 open roles

Where
Lisbon, Portugal
Work mode
Remote
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Your applicationOpen nowSpanish-speaking Customer Support – (Remote, Portugal)Cross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Cross Border Talents median: 2 days open

The posting

Do you speak Castilian Spanish plus Catalan, Basque or Galician? Work 100% remotely from Lisbon, Portugal, with an optional accommodation package included!

Love movies and series? Join the customer support team of one of the world's leading entertainment streaming services. You'll be the first point of contact for its Spanish members, working fully remotely from Portugal.

What you'll do

  • Help customers with account management, billing questions and technical troubleshooting
  • Give accurate information about the platform's products, services and features
  • Find the right solution quickly and make sure every customer leaves happy
  • Meet quality and customer satisfaction targets as part of a supportive, multicultural team

What you bring

  • Full fluency in Castilian Spanish plus one of the following:
  • Catalan / Valencian
  • Basque
  • Galician
  • English at B1 level or higher (training is in English)
  • Great communication skills and a passion for helping people
  • Comfortable with technology and digital platforms
  • Flexibility for 24/7 rotating shifts, including nights, weekends and holidays

What's in it for you

  • 🏠 100% remote work
  • 🛏 Free furnished accommodation in a shared company apartment, with all bills and internet paid, for at least your first 14 months. This is for candidates currently living more than 100 km from the workplace.
  • 🎓 Paid training (about 2 weeks)
  • 💶 Competitive monthly salary, plus holiday and Christmas bonuses paid monthly
  • 🍽 Tax-free meal allowance card
  • 🩺 Health insurance from day one of your contract
  • 📄 Portuguese employment contract, with a permanent contract after 2 years

📩 Apply now

with your CV to [email protected] and we'll get back to you within a few days

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  1. A CV for this posting

    Written against Cross Border Talents's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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