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Open nowFirst seen 7 hours ago

Swedish-Speaking Customer Experience Expert – Greece

Cross Border Talents1,445 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowSwedish-Speaking Customer Experience Expert – GreeceCross Border Talents · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: first seen 7 hours ago

Cross Border Talents median: 2 days open

The posting

Talar du svenska? Trade the long winters for Greek sunshine.

Imagine finishing your shift and heading to the beach in Crete, or exploring the history of Athens and Thessaloniki. We're recruiting Swedish speakers for a customer experience team that supports leading international brands in e-commerce, fashion, travel, tech, delivery platforms, money transfer and premium home appliances.

Work on-site in one of three Greek locations, or remotely in selected teams.

What You'll Do

  • Be the first voice: support Swedish-speaking customers and partners by phone, chat and email
  • Keep things moving: help with orders, deliveries, returns, bookings, payments and accounts
  • Make it right: process claims, refunds and complaints
  • Fix the tech: troubleshoot products, devices, appliances and online services
  • Own the outcome: escalate complex cases and follow up until they're resolved
  • Stay sharp: document every interaction accurately in the CRM

You're a Great Fit If You

  • Speak Swedish at native or C1 level, with English at B2 (C1 for some teams)
  • Listen well, ask the right questions and communicate clearly
  • Solve problems with empathy and a customer-first mindset
  • Are comfortable working across several systems
  • Can multitask in a fast-paced environment
  • Have customer service experience? Great, but it's not required for most positions

What's in It for You

  • Competitive monthly salary
  • Monthly productivity bonus
  • Monthly transport allowance for on-site roles
  • In selected teams, a training completion bonus and a loyalty bonus after 7 months
  • In selected travel teams, free flight tickets each year for top performers
  • Relocation support for remote/abroad positions
  • In-person induction, a nesting period and ongoing cross-skill training
  • Part-time options in selected teams

Good to Know

  • Location: Athens, Thessaloniki or Chania (Crete), Greece, on-site or remote depending on the opening
  • 8-month contract with potential for extension
  • Monday to Friday, with occasional weekend shifts in some teams
  • Fixed day shifts or rotating shifts, depending on the team

Ready for Life by the Mediterranean?

Apply now and bring your Swedish to Greece.

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  1. A CV for this posting

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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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