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Open nowPosted 17 hours ago

Care Team Specialist

Cross Country Healthcare18 open roles

Where
United States
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Your applicationOpen nowCare Team SpecialistCross Country Healthcare · United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Country Healthcare's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Country Healthcare postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 17 hours ago

Cross Country Healthcare median: 20 days open

The posting

BASIC PURPOSE: The Care Team Specialist (CTS) will work as a member of a team to offer individualized support for our healthcare professionals. The CTS help facilitate the best possible experience for health care professionals by initiating and maintaining exceptional rapport and providing extraordinary customer service and resolution of issues that arise.

ESSENTIAL FUNCTIONS:

Create the best possible experience for our healthcare professionals by contributing new ideas and processes to improve the overall candidate experience. Assist healthcare professionals and internal departments resolve a variety of issues onboarding, payroll, benefits, navigating the portal and troubleshooting tech issues. Make outbound calls as well as respond to inbound phone calls, chats, texts, social media posts, and emails. Act as a social media ambassador engaging with healthcare professionals, answering questions, providing knowledge, and connecting professional’s with recruiters. Use our applicant tracking system to communicate and notate issues from support request to resolution. Educate new, existing, and working healthcare professionals on the processes they will follow and manage expectations for each assignment. Support professional is with pre/post boarding process. Work closely with support teams to educate and communicate issues and solutions. All other duties as assigned.

QUALIFICATIONS:

HS diploma or GED BS/BA degree preferred Working knowledge of MS Office Suite, social media platforms

Customer service oriented – client focused Exemplary interpersonal skills Adaptability to evolving situations Pleasant and helpful yet direct demeanor on the telephone Ability to relate to a variety of people and establish meaningful relationships

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One press. We do the rest.

  1. A CV for this posting

    Written against Cross Country Healthcare's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Cross Country Healthcare's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Cross Country Healthcare's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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