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Open nowPosted 483 days ago

Technical Support Representative (Polish)

David Kennedy156 open roles

Where
Budapest, Hungary
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Your applicationOpen nowTechnical Support Representative (Polish)David Kennedy · Budapest, Hungary

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. David Kennedy postings stay open a median of 2 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 483 days ago

David Kennedy median: 2 days open

The posting

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Polish-speaking Technical Support Representative to support customers of a gaming platform.

Position: Technical Support Representative

Location: Budapest, Hungary

Work model: On-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Provide customer support to users regarding technical issues and account-related enquiries
  • Assist customers with account setup and management
  • Support customers with game purchases and related enquiries
  • Handle account security and hacking-related cases
  • Provide support primarily by phone, as well as through email and other written communication
  • Identify the cause of customer issues and provide accurate solutions or guidance
  • Learn and apply technical knowledge of supported systems and devices
  • Accurately use internal systems and follow established support procedures
  • Handle sensitive customer and payment-related information within a secure PCI environment

REQUIREMENTS:

  • C1/C2 level of Polish
  • B2 level of English
  • Strong interest in technology and gaming
  • Ability to learn technical information and new systems quickly
  • Good communication skills and a customer-focused approach
  • Ability to investigate issues and provide clear, accurate support
  • Willingness to work fully on-site in a secure PCI environment

OFFER:

  • Competitive salary and performance-based incentives
  • Comprehensive health, dental, and vision insurance
  • Opportunities for professional growth and career development within a global technology leader
  • Meal allowance
  • Relocation support
  • A collaborative and supportive team environment
  • Generous paid time off and holiday schedule
  • Employee discounts
  • And many more!!!
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