Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 4 days ago

Deputy Team Leader

Davies283 open roles

Where
Leeds, England
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDeputy Team LeaderDavies · Leeds, England

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Davies's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Davies postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

Davies median: 1 days open

The posting

🌟 Deputy Team Leader | Casualty Claims 🌟

Ready to take the next step in your claims career?

We're looking for a Deputy Team Leader to play a key role in driving team success, supporting the development of junior colleagues, and helping to deliver exceptional client service.

This is a fantastic opportunity to combine hands-on claims handling with leadership responsibilities, assisting the Team Leader in achieving operational targets, maintaining quality standards, and ensuring client service excellence.

Alongside mentoring and supporting the team, you'll manage your own varied caseload of approximately 150 casualty claims, making a real impact for both clients and colleagues.

Key Accountabilities

•Handle c.150 complex EL/PL/Product/Property damage claims •Review and allocate new claims, ensuring strategies are set and initial reserves are appropriate having regard to the value and complexity of the case •Approve payments within their financial authority levels •Complete peer reviews, provide constructive feedback and highlight any training needs to Team Leader •Refer files to litigation as and when needed, record reasons & attend feedback meetings in TL absence •Undertake reviews for files handled by CH1s to ensure individual team members attain the required quality standards •Complete weekly stats and plan for the week as and when required in the absence of Team Leader •Assist Team Leader to ensure the team is kept up to date with internal and external developments, including participation in regular team meetings •Assist with team motivation and engagement •Be flexible in approach, determined and willing to work outside normal office hours where required •Assist Team Leader to ensure the team create and maintain accurate claims management system records •Hold regular 1-2-1s with Admin Assistants, File Handling Assistants and CH1s to maximise performance and to acknowledge good performance •Use appropriate systems to monitor Admin, FHA and CH1 performance, productivity, sickness and holidays •Support Team Leader in managing unsatisfactory performance of individuals within the team, liaising with HR where appropriate •Assist in the completion of Performance Reviews in a fair, consistent and timely manner •Assist in the recruitment of claims handlers and support staff when requested •Assist with training and supervision of new starters •Review and action client inboxes on a daily basis •Contribute to client review meetings as and when required •Assist with client queries as and when required •Support Team Leader to ensure compliance with client specific protocols, SLAs and KPIs

Working Hours 35 hours per week Monday-Friday 9am-5pm with 1 unpaid hour for lunch. Primary location is Leeds office. This role will be working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

•Highly developed knowledge of processes, systems and procedures •Sound technical knowledge of EL/PL claims •Excellent analytical and problem solving skills •Excellent understanding of ‘best practice’ and contribute to its development •Excellent communication and organisation skills •Good understanding of client protocols and ability to respond to changing client requirements •Ability to utilise interpersonal skills to influence and negotiate •Ability to provide balanced feedback at individual level •Shows commercial awareness in understanding of the market and industry •Demonstrates a passion for the business and their role •Demonstrates an understanding of business development strategies and a willingness to support

Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our values are at the heart of everything we do;

Keoghs values We are Connected We are Dynamic We are Innovative We Succeed Together

Benefits

  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

*after successfully completing probation

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Davies's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Davies's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Davies's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.