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Open nowFirst seen 5 days ago

MCL Property Adjuster - London & Home Counties

Davies283 open roles

Where
Home, United Kingdom, Remote
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Remote
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Your applicationOpen nowMCL Property Adjuster - London & Home CountiesDavies · Home, United Kingdom, Remote
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Davies postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Davies median: 1 days open

The posting

Senior Loss Adjuster - High Net Worth & Major Loss

Location: Field-based Salary: Competitive + Benefits Handle Exceptional Claims. Deliver Outstanding Outcomes.

Are you an experienced Property Loss Adjuster looking to take on some of the most complex and high-value claims in the market?

We're looking for a talented and customer-focused Senior Loss Adjuster to join our specialist team, managing a diverse portfolio of High Net Worth, Major Loss and complex property claims, including subsidence and escape of oil incidents. This is a fantastic opportunity to work with prestigious clients, high-value properties and challenging losses that will test and develop your technical expertise.

You'll play a pivotal role in guiding policyholders through difficult circumstances, delivering exceptional service while providing expert technical advice to clients, brokers and insurers.

What will your day look like:

As a Senior Loss Adjuster, you'll take ownership of claims from instruction through to settlement, ensuring every case is managed proactively, accurately and professionally.

Key responsibilities include:

  • Managing a portfolio of High Net Worth, Major Loss and complex property claims.
  • Delivering market-leading customer service aligned to demanding client expectations.
  • Conducting investigations, site visits and assessments to determine cause, extent and value of losses.
  • Producing high-quality reports and technical recommendations for insurers and clients.
  • Maintaining regular communication with policyholders, brokers, insurers and other stakeholders throughout the claims journey.
  • Ensuring all claims are progressed efficiently and in line with service level agreements and performance targets.
  • Building strong relationships with clients and brokers to support long-term partnerships and business growth.
  • Working collaboratively with colleagues and specialist suppliers to achieve the best possible outcomes.
  • Identifying opportunities to utilise wider Davies Group services for the benefit of customers and clients.
  • Participating in a one week in three out-of-hours on-call rota for a key client account.

Knowledge and Abilities:

We're keen to hear from individuals who combine strong technical adjusting expertise with exceptional relationship management skills.

You'll ideally have:

  • Proven experience handling property claims within a loss adjusting environment.
  • Strong knowledge of High Net Worth and domestic property claims.
  • Previous exposure to major loss claims, or a desire to develop within this area.
  • Progress towards, or completion of, ACILA, FCILA or an equivalent professional qualification.
  • Excellent written and verbal communication skills.
  • The ability to manage multiple priorities in a fast-paced, changing environment.
  • Outstanding customer handling and stakeholder management skills.
  • A proactive, resilient and solutions-focused approach.
  • Strong attention to detail and commitment to technical accuracy.
  • A full UK driving licence.

Benefits

Career & Purpose

  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities

Environmental & Social

  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme

Financial Health

  • Pension, 5% employee and 5% employer contribution
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
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