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Open nowPosted yesterday

Assistente Financeiro | Atendimento ao Cliente

Dbug Telecom10 open roles

Where
Palmeira, PR, Brasil
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Your applicationOpen nowAssistente Financeiro | Atendimento ao ClienteDbug Telecom · Palmeira, PR, Brasil
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Dbug Telecom's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Dbug Telecom postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

Dbug Telecom median: 9 days open

The posting

Venha fazer parte da Dbug Telecom!

Sobre a oportunidade

Estamos em busca de uma pessoa comunicativa, organizada e com perfil resolutivo para integrar nosso time Financeiro!

Nesta oportunidade, você será responsável por prestar suporte aos clientes que possuem pendências ou dificuldades financeiras, atuando no atendimento de protocolos, esclarecimento de dúvidas, negociações e encaminhamento de solicitações relacionadas à sua jornada financeira.

Buscamos alguém que tenha facilidade em lidar com pessoas, saiba conduzir conversas com empatia e tenha foco na resolução de problemas, contribuindo para uma experiência positiva e para a satisfação dos nossos clientes.

Principais responsabilidades

  • Realizar atendimento e tratativas de protocolos relacionados a demandas financeiras dos clientes;
  • Prestar suporte em situações de pendências financeiras, dúvidas e solicitações;
  • Realizar negociações e orientações sobre débitos e condições de regularização;
  • Apoiar processos de reativação de serviços;
  • Realizar tratativas de contratos e solicitações em alinhamento com o setor responsável;
  • Acompanhar as demandas até sua resolução, garantindo organização e qualidade no atendimento;
  • Registrar informações e manter os sistemas atualizados.

O que buscamos?

  • Ensino médio completo;
  • Boa comunicação verbal e escrita;
  • Organização, atenção aos detalhes e responsabilidade;
  • Facilidade para lidar com clientes e situações delicadas;
  • Perfil negociador, proativo e com foco na solução de problemas;
  • Conhecimento básico em informática.

Será um diferencial: experiência com atendimento ao cliente, rotinas financeiras, negociação ou cobrança.

Jornada de trabalho

  • Segunda a quinta-feira: das 10h às 20h;
  • Sexta-feira: das 10h às 19h.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Dbug Telecom's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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