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Open nowPosted 882 days ago

Employé(e) Service Client

DCI14 open roles

Where
Bordeaux, 75, France
Work mode
On site
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Your applicationOpen nowEmployé(e) Service ClientDCI · Bordeaux, 75, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on DCI's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 882 days ago

The posting

Description de l'entreprise

Notre objectif principal est de faciliter l'embauche. Aider les entreprises à trouver les talents dont elles ont besoin pour réussir. Enfin notre but est également d'aider les gens à trouver un travail qu'ils aiment. Le monde du recrutement est frustré par la difficulté à trouver les meilleurs talents. Nous partageons cette frustration. Le recrutement est un processus fragmenté et peu collaboratif miné par une technologie obsolète qui désengage les candidats et les responsables du recrutement. Maintenant, imaginez un monde où il est facile de trouver les bons candidats, il est facile pour les candidats de montrer leur intérêt pour les emplois, il est facile pour les équipes de recrutement de collaborer et vos fournisseurs de recrutement sont à portée de clic. Nous l'avons imaginé. Et puis nous l'avons créé.

Description du poste

  • Interagir avec les clients pour fournir des informations en réponse aux demandes de renseignements sur les produits et services et pour traiter et résoudre les plaintes.
  • Échanger avec les clients par téléphone ou en personne afin de fournir des informations sur les produits ou services, prendre ou saisir des commandes, annuler des comptes ou obtenir des détails sur les plaintes.
  • Vérifiez que les réponses ont été apportées pour résoudre les problèmes des clients.
  • Conservez des enregistrements des interactions ou des transactions avec les clients, enregistrez les détails des demandes de renseignements, des plaintes ou des commentaires, ainsi que des mesures prises.
  • Résolvez les problèmes de service ou de facturation des clients en effectuant des services tels que l'échange de marchandises, le remboursement ou l’adéquation des reçus.
  • Remplir les formulaires de contrat, préparer les enregistrements de changement d'adresse ou émettre des ordres d'interruption de service sur nos outils informatiques.

Qualifications

  • Service client et personnel - Connaissance des principes et des processus de services clients. Cela comprend l'évaluation des besoins des clients, le respect des normes de qualité des services et l'évaluation de la satisfaction des clients.
  • Langue française - Connaissance de la langue française aussi bien à l’écrit qu’à l’oral afin de pouvoir répondre de façon confortable aux demandes clients
  • Administratif - Connaissance des réglementations, Gestion des dossiers et suivi fichier clients, transcription et saisie de compte-rendu
  • Informatique et électronique - Connaissance des outils bureautiques ainsi que d’éventuels outils de suivi clients. Une connaissance technique des produits vendus serait un plus
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against DCI's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on DCI's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    DCI's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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