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Open nowPosted 89 days ago

Customer Operational Services Coördinator

dfdscontinent31 open roles

Where
Vlaardingen, Netherlands
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Your applicationOpen nowCustomer Operational Services Coördinatordfdscontinent · Vlaardingen, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on dfdscontinent's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 89 days ago

The posting

Als Customer Operational Services Coördinator ben jij het eerste aanspreekpunt voor klanten en een cruciale schakel tussen terminal, douane, schepen, interne afdelingen en onze systemen. Samen met jouw afdeling maak je real-time impact: door jouw schakelkracht en overzicht weet je precies wanneer vracht aankomt en vertrekt en hoe je klanten soepel door het proces leidt.

“Ons team is divers en voelt als familie. We zijn eerlijk en open naar elkaar, soms direct, maar altijd met respect en vertrouwen.” – Mitchel Sassen, Teamleader Customer and Operational Services

Be a part of DFDS. Be a part of the movement.

Wat ga je doen?

  • Je hebt dagelijks intensief contact met klanten en begeleidt hen door het logistieke proces.
  • Je stemt continu af met terminal, douane en schepen om de goederenstroom soepel te laten verlopen.
  • Je verwerkt gegevens nauwkeurig in onze systemen.
  • Je lost operationele vraagstukken op en schakelt snel tussen situaties.
  • Je draagt bij aan de planning, voortgang en veiligheid van de operationele processen.

Wat zoeken wij?

  • MBO 3/4 werk- en denkniveau.
  • Ervaring in de logistiek of scheepsvaart is mooi meegenomen, maar ervaring in klantcontact is een must.
  • Uitstekende beheersing van Nederlands en Engels.
  • Iemand die houdt van een dynamische werkomgeving, snel schakelt, communicatief sterk en ondernemend is en goed in teamverband werkt.

Wat bieden wij?

  • 8,33% vakantietoeslag
  • Studiekansen volgens ons studiereglement
  • 29 vakantiedagen
  • Mogelijkheid tot gratis reizen op DFDS-schepen (3x per jaar)
  • Pensioenregeling via ASR
  • WGA basis- en excedentverzekering (door DFDS betaald)
  • Optionele collectieve zorgverzekering met korting
  • Toegang tot Benefits at Work: een uitgebreid platform met kortingen op o.a. mode, elektronica, uitjes, sportabonnementen en cadeaus
  • Wekelijks vers fruit op het werk
  • Samenwerking met Bedrijfsfitness Nederland, zodat je ook buiten werk voordelig kunt sporten
  • Goed bereikbaar met openbaar vervoer
  • Een stabiele en groeiende organisatie met aandacht voor sociale betrokkenheid, duurzaamheid en het milieu

Klaar voor de volgende stap?

Bij DFDS geloven we in mensen met karakter en motivatie. Heb jij zin om het verschil te maken in een internationale setting? Solliciteer dan nu! we kijken ernaar uit om met je in contact te komen!

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  1. A CV for this posting

    Written against dfdscontinent's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on dfdscontinent's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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