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Open nowPosted 74 days ago

Coordinador/a horario 9:00 a 18:00

diusframi24 open roles

Where
Netolympus Madrid (OLD, NO USAR)
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Your applicationOpen nowCoordinador/a horario 9:00 a 18:00diusframi · Netolympus Madrid (OLD, NO USAR)

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on diusframi's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 74 days ago

The posting

Funciones

  • Guiar y motivar al equipo, asegurando que mantienen un alto nivel de desempeño y compromiso.
  • Monitorizar y evaluar las interacciones con los clientes para garantizar que se cumplan los estándares de calidad, calibrándose con el cliente e identificar áreas de mejora.
  • Actuar como punto de escalado para resolver situaciones complejas de clientes y proporcionar soluciones efectivas y rápidas.
  • Analizar KPI's del servicio y preparar informes, identificando tendencias y proponiendo estrategias para mejorar la eficiencia y la satisfacción del cliente.
  • Analizar el control de presencia de su equipo.
  • Apoyo al equipo de Calidad y Formación.
  • Control de presencia del equipo.
  • Realizar reuniones periódicas con el equipo para revisar el desempeño y establecer objetivos.
  • Proporcionar retroalimentación constructiva y reconocimiento a los agentes.
  • Monitorizar llamadas para asegurar que se cumplan los estándares de calidad.

Condiciones

- Horario de lunes a domingo en horario de 9:00 a 18:00.

- Este proceso corresponde a una necesidad organizativa vinculada a un cambio de horario, por lo que se priorizarán candidaturas que ya desempeñen funciones de coordinación y cumplan los requisitos del puesto

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on diusframi's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    diusframi's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

more interviews than doing it yourself with ChatGPT.

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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