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Open nowPosted 159 days ago

Customer Experience Manager

DM Technologies GmbH10 open roles

Where
Berlin
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Your applicationOpen nowCustomer Experience ManagerDM Technologies GmbH · Berlin

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on DM Technologies GmbH's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. DM Technologies GmbH postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 159 days ago

DM Technologies GmbH median: 1 days open

The posting

Your responsibilities

Your own customers from day one, and the chance to learn how to make AI software work inside real companies.

Our customers are mid-market distributors, many of them using AI software for the first time. Getting them live and making Plato part of their daily work turns a pilot into a long-term partnership. That's your job.

In this role you will:

  • Own a portfolio of customers, from onboarding to long-term partnership.
  • Lead onboardings and trainings with sales teams at our customers.
  • Track customer health, act early, and spot expansion potential for Sales.
  • Work with Sales, Solution Engineering and Product, and bring customer feedback straight back into product.

Your qualifications

  • 1+ year of experience in a fast-paced environment, ideally in customer success, account management or consulting.
  • You enjoy working with customers and can explain things so they click.
  • You're structured, reliable and curious about AI and technology.
  • Native German, fluent English, based in Berlin.

Why us?

  • Your own customers from day one. Real accounts, real responsibility.
  • Learn how AI really gets adopted. One of the most in-demand skills right now.
  • Grow fast as we build our CX organization, coached by our Customer Experience Lead.
  • Top-of-market compensation, plus meaningful equity.
  • Close to the founders at a fast-growing AI startup backed by Atomico and Cherry Ventures ($14.5M seed).
  • Great team, great perks. Weekly team lunches, dinner on us when we work late, a sports membership and regular team events.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on DM Technologies GmbH's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    DM Technologies GmbH's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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