Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Career Services Manager

EDSI71 open roles

Pay
$70,000 a year
Where
NY Staten Island WF1
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCareer Services ManagerEDSI · NY Staten Island WF1

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EDSI's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. EDSI postings stay open a median of 35 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 3 days ago

EDSI median: 35 days open

The posting

Job Description:

Salary: $70,000

As a Career Services Manager, you will lead a diverse team—including career advisors and a receptionist—to provide comprehensive support to program participants in securing, retaining, and advancing employment. In this dynamic role, you will oversee workshop scheduling, training grants, follow-up services, and team activities while ensuring alignment with program goals. Acting as a liaison with the funder, you will manage reporting, foster collaborative relationships, and drive continuous improvement to create a client-centered, supportive atmosphere.

Workforce1 is a service provided by the NYC Department of Small Business Services that prepares and connects qualified candidates to job opportunities in New York City. We make strong matches for both candidates and employers by using a unique combination of recruitment expertise, industry knowledge, and skill-building workshops to strengthen candidates’ employment prospects. Services are provided to individuals aged 18 and over in all five boroughs of New York City.

Successful Elements:

  • Demonstrate servant leadership by supporting and empowering the team, fostering a collaborative and growth-oriented environment.
  • Educate and guide the team on new program initiatives, special projects, and procedural updates.
  • Oversee refresher and cross-training for the team to ensure all positions are equipped with necessary skills and knowledge, especially considering the unique roles of instructor and receptionist.
  • Manage coverage assignments when team members are out to ensure no gaps in service delivery.
  • Oversee daily customer activities, ensuring smooth scheduling and resolving attendance conflicts.
  • Oversee case management, assessments, and referrals to workshops or recruitment events.
  • Oversee candidate sourcing and re-engagement efforts to ensure returning customers.
  • Oversee and assist with connecting participants to appropriate community services and follow up to ensure positive outcomes.
  • Oversee registration and application for program services, assessments, and training vouchers, ensuring proper follow-up with participants.
  • Collaborate with the team to deliver impactful workshops tailored to participant needs.
  • Act as primary liaison with funder to ensure compliance and career services program goal alignment.
  • Prepare reports on workshop participation, training grants, and career development services metrics.
  • Maintain databases and documentation to meet contractual and organizational requirements.
  • Ensure timely and accurate data entry, maintaining compliance with program requirements.
  • Manage front desk operations, including scheduling, triaging jobseekers, maintaining supplies, and handling voicemails.
  • Assign team members to attend offsite employer or community events, virtual sessions, and orientation meetings to promote services.
  • Coordinate language access services for jobseekers, including translation and interpretation support, while tracking service delivery and maintaining records for funder reporting and compliance.
  • Build and maintain relationships with the funder department leads to support operations and build program capacity.
  • Represent the organization in leadership and funding agency meetings to discuss performance, initiatives, and areas for improvement.
  • Collaborate with internal department leads in the community partner program, recruitment services, and business development teams to ensure seamless service delivery.

Experience Requirements:

  • Minimum of 2 years of experience in career advisement, workforce development, or a related field.
  • Proven ability to manage and lead a team effectively in a fast-paced, dynamic environment.
  • Experience in coordinating workshops, events, or other large-scale participant activities.
  • Familiarity with case management processes, including conducting assessments and providing individualized support.
  • Demonstrated experience in data management, reporting, and maintaining organized documentation.
  • Strong customer service skills with the ability to engage and build professional relationships with diverse populations.
  • Demonstrated ability to prioritize tasks and maintain accurate documentation of visits and contacts.
  • Proficient in telephone, computer, and written communication skills.
  • Working knowledge of Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint).
  • Ability to remain flexible and adaptable to changing program needs or contractual requirements.
  • Experience working with social services, community organizations, or similar programs is a plus.

Education Requirements:

  • Bachelor’s degree.

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EDSI's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EDSI's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EDSI's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.