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Open nowPosted 3 days ago

Workforce Counselor

EDSI71 open roles

Pay
$45,000 a year
Where
PA CL Bucks Co.
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Your applicationOpen nowWorkforce CounselorEDSI · PA CL Bucks Co.

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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. EDSI postings stay open a median of 35 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 3 days ago

EDSI median: 35 days open

The posting

Job Description:

Title: Workforce Counselor

Salary: $45,000

Classification: Non-Exempt

Scope of Position: Assess jobseekers and determine the most appropriate path to return to work. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Responsibilities:

  • Provide individualized case management and career counseling to participants in all areas related to gaining and/or retaining employment and career advancement
  • Complete necessary WIOA data entry requirements in CWDS
  • Coordinate with program leadership to prepare performance reports, suggest program innovations and improvements, and celebrate participant successes
  • Maintain participant files in accordance with state and local regulation
  • Develop and update a customized service plan to align with participant employment and training goals
  • Follow-up with partner agencies to ensure successful engagement in prescribed support services
  • Counsel, motivate and encourage assigned caseload of participants to develop and guide through a customized career pathway and training opportunities
  • Maintain organized tracking by documenting all participant interactions, contacts, activities, case notes, and files
  • Provide the support that participants need to overcome barriers and reach their employment/educational goals
  • Monitor participant progress via outreach, at least monthly, to ensure successful employment and training outcomes
  • Offer follow-up support services to help participants retain employment or educational goals to ensure that performance measures are met
  • Assist in the outreach and recruitment of new participants
  • Explain the program’s eligibility requirements to perspective participants
  • Determine program eligibility and ascertain required documentation
  • Complete intake assessments with all eligible participants to determine fit for the program. This includes assessing their motivation, commitment, and their basic skill levels.
  • Ensure the required enrollment paperwork and documentation is completed and located in the participant files
  • Document services provided in digital management system
  • Document basic skills and career assessment information in participant files
  • Maintain data on employment, education, retention and other performance measure requirements
  • Attend all staff meetings in order to contribute to program issues and update on agency issues
  • Attend scheduled in-service training in order to develop professional skills
  • Other opportunities as available

Education and Experience Requirements:

  • Ability to prioritize tasks and document visits and contacts
  • Demonstrated telephone, computer and written communication skills
  • Ability to maintain flexibility as needs of contract or contractor require
  • Bachelor’s degree in human services, business, education, training or related area is preferred
  • Previous customer service experience required
  • Working knowledge of MS Windows, Word and Excel

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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