The posting
Job Description:
Salary: $50,000/year
Scope of Position: The Refugee Career Coach will provide support and assistance to immigrant, refugee and asylee PATH program participants in all areas related to gaining and/or retaining employment and career advancement.
Essential Functions: • Provide consistent and comprehensive case management, coaching and follow-up to a specialized population focus • Provide individualized assessment of work, family and personal development needs and opportunities • Adhere to program policies and procedures • Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals • Act as a liaison between the program and community resource and social service agencies and provide referrals when needed • Conduct regular contacts/meetings with participants and document all participant contacts • Create activity plans that adhere to program policies and satisfy participation requirements • Assist in the preparation of project reports as needed (participation, placement, etc.) • Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment • Ensure that participant documentation is complete, accurate, and valid • Coach participants in work readiness skills and career exploration strategies • Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes • Collaborate and communicate effectively with partner agencies • Perform required data entries timely and accurately • Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements • Other opportunities as available
Education and Experience Requirements: • Ability to prioritize tasks and document visits and contacts • Demonstrated telephone, computer, and written communication skills • Ability to maintain flexibility as needs of contract or contractor require • Bachelors’ Degree or equivalent experience in human services or a related field preferred • Customer service experience preferred • A working knowledge of MS Office • Bilingual English/Arabic preferred • Valid Driver’s License and vehicle are required
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



