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Open nowPosted yesterday

Tour Consultant, Individual Sales

EF / Hult75 open roles

Pay
$60,000 a year
Where
Boston, MA, United States
Work mode
Hybrid
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Your applicationOpen nowTour Consultant, Individual SalesEF / Hult · Boston, MA, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EF / Hult's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. EF / Hult postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

EF / Hult median: 11 days open

The posting

Job Description

Start Date: January 5th, 2027

Application Deadline: December 4th, 2026

For consideration, applicants must live/relocate to the state of Massachusetts or within commutable distance to our Cambridge, MA office. Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.

The Opportunity: EF Ultimate Break is looking for a driven, customer-obsessed sales professional to join our high-performing sales team. As a Tour Consultant, you’ll connect with college students and young professionals to match them with life-changing travel experiences. You’ll engage with prospective travelers through text, chat, email, and phone, focusing not just on closing sales but on delivering outstanding customer experiences. Quality matters as much as volume: the bookings that count are the ones that stay booked, with travelers who are prepared, protected, and excited to go.

Who You Are:

  • Sales instinct with a service heart - Motivated by goals and by doing right by the customer
  • A natural communicator - An influencer who loves talking to people, believes no question is too silly, and keeps conversations clear, concise, and confident
  • Energized under pressure - You thrive in a fast-paced, high-volume environment and bring energy even on tough days
  • A solutions-oriented self-starter - You multitask, prioritize and work efficiently under pressure.
  • A team player - You know individual and team success are deeply connected

Core Responsibilities:

  • Turn curiosity into confirmed bookings - Convert inbound phone, live chat, and email inquiries into confirmed bookings, and grow each booking with the right add-ons, including travel insurance
  • Put the customer first - Be available to support across inbound channels, helping travelers from booking to booking again
  • Save at-risk bookings - Understand what is behind a possible cancellation and help travelers keep their trip when it is right for them
  • Own your goals - Contribute to individual and team goals with consistency and accountability.
  • Keep learning - Share insights and act on feedback to make the whole team stronger

Desired Skills and Experience

  • 1+ years of sales or customer-facing experience
  • Strong pipeline management skills and familiarity with CRM tools (preferably Salesforce)
  • Strategic mindset when it comes to engaging, qualifying, and closing prospective customers
  • Solid analytical and problem-solving skills, with a willingness to learn and adapt quickly
  • Strong attention to detail and a readiness to test new sales approaches
  • Excellent relationship-building skills, both with customers and internal teams
  • Confidence and professionalism in handling tough conversations and customer challenges

Schedule & Hours:

Monday through Friday--

  • 9:00 AM–5:30 PM two days a week
  • 10:30 AM–7:00 PM three days a week
  • Plus shared rotating Saturday coverage (typically 1–2 Saturdays a month)

Why you’ll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

  • Commitment to professional growth: robust monthly calendar of trainings and workshops
  • Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
  • Exciting business travel opportunities
  • 25% company match on your 401(k) contributions
  • Market-leading medical, dental and vision coverage, along with options for life and disability insurance, accident and hospital insurance, legal and pet insurance
  • Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
  • Access to fertility care and family-building support
  • Wellness benefits including a yearly fitness reimbursement
  • Frequent social and learning events, including access to our employee-run resource groups
  • Robust Employee Assistance Program
  • Tenure-based sabbatical eligibility
  • EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
  • Discounts at local venues and businesses
  • In-Office Work Policy: Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from on Fridays
  • Compensation: First-year Tour Consultants have an on-target earning potential of $60,000 (base salary starting at $50,000 and $10,000 bonus potential). In addition, there is an uncapped bonus for exceeding sales goals. You are eligible for a promotion to Senior Tour Consultant after 2 years of successfully exceeding goals

#LI-SP2

About Us

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

At EF Ultimate Break, we’re about way more than collecting passport stamps. Our guided tours empower young adults aged 18–35 to explore a world outside their comfort zones. Each immersive tour creates experiences that last a lifetime, building bonds with fellow travelers that go beyond borders and cultures, and help bring the world a little bit closer. WARNING: Working at Ultimate Break may inspire your own desire to experience the world, good news is- we’ll help with that!

Learn more about EF Ultimate Break: https://www.efultimatebreak.com/

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