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Open nowPosted 15 days ago

Business Unit Manager

EURES job mobility portal298,592 open roles

Where
Leuven, Belgium
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Your applicationOpen nowBusiness Unit ManagerEURES job mobility portal · Leuven, Belgium
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 15 days ago

The posting

Ben jij een ervaren people manager met een passie voor telecom, operations en klanttevredenheid? Voor een strategisch belangrijk telecomcontract zoeken wij een Business Unit Manager Telecom die verantwoordelijk wordt voor de dagelijkse aansturing, verdere uitbouw en rendabiliteit van een groeiende operationele afdeling.In deze functie combineer je leiderschap, operationeel management, financiële opvolging en klantgerichtheid om teams, processen en resultaten naar een hoger niveau te tillen.

Jobomschrijving

Leiding geven aan techniekers, teamleaders, planners en backoffice medewerkersBewaken van planning, kwaliteit, productiviteit, veiligheid en klanttevredenheidOpvolgen van KPI's, SLA's, budgetten en operationele resultatenEfficiënt inzetten van medewerkers, voertuigen, materiaal en middelenOnderhouden van contacten met de opdrachtgever en opvolgen van contractuele afsprakenBehandelen van escalaties, klachten en operationele uitdagingenIdentificeren van commerciële opportuniteiten en ondersteunen van de verdere groei van de afdelingSamenwerken met HR rond rekrutering, opleiding en talentontwikkelingOpzetten van verbetertrajecten rond processen, kwaliteit, rapportering en klantbelevingRapporteren aan de directie over prestaties, resultaten en strategische doelstellingen

Je hebt ervaring in een leidinggevende functie binnen telecom, service delivery, field services of een technische operationele omgevingJe beschikt over sterke people management vaardigheden en weet teams te motiveren en te ontwikkelenJe hebt ervaring met het sturen op KPI's, planning, kwaliteit en rendementJe bent commercieel ingesteld en bouwt duurzame relaties op met klanten en opdrachtgeversJe beschikt over financieel inzicht en ervaring met budgetbeheerAffiniteit met telecominstallaties, netwerken of technische dienstverlening is een sterke troefJe communiceert vlot met zowel techniekers, klanten, directie als interne dienstenJe bent resultaatgericht, besluitvaardig en stressbestendigJe hebt een pragmatische en oplossingsgerichte ingesteldheidJe spreekt vlot Nederlands en Frans

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