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Open nowPosted 15 days ago

Customer Care Officer

EURES job mobility portal380,434 open roles

Where
Maaseik, Belgium
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Your applicationOpen nowCustomer Care OfficerEURES job mobility portal · Maaseik, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 15 days ago

EURES job mobility portal median: 3 days open

The posting

Als Customer Care Officer zorg je ervoor dat klantenorders vlot worden opgevolgd en klanten steeds tijdig, correct en professioneel worden geïnformeerd.

Wat houdt dit precies in:

  • Opbouwen en onderhouden van een goede relatie met klanten en fungeren als eerste contactpunt.
  • Verwerken en controleren van binnenkomende orders en zorgen voor een correcte administratieve afhandeling.
  • Monitoren van orderdetails, communiceren bij problemen en afstemmen van urgente aanvragen.
  • Op de hoogte zijn van de status van materialen en tijdig productieorders vrijgeven.
  • Analyseren en beheren van klantprognoses (forecasts) en nauw samenwerken met inkoop voor materiaalplanning.
  • Opstellen en onderhouden van communicatiestromen.
  • Samenwerken met de kwaliteitsafdeling bij klachten en verstrekken van juiste informatie aan klanten.
  • Deelnemen aan overleggen met klanten en ondersteunen bij klantbezoeken.

Voor de functie van Customer Care Officer zoekt onze klant een klantgerichte en nauwkeurige professional die klantenorders van A tot Z opvolgt en zorgt voor een vlotte communicatie tussen klanten en interne afdelingen.

Wie ben jij:

  • Je beschikt over een bachelor denkniveau.
  • Bij voorkeur heb je enkele jaren ervaring in een gelijkaardige functie.
  • Een uitstekende kennis van het Nederlands en een zeer goede kennis van het Engels zijn vereist.
  • Daarnaast werk je vlot met Microsoft Office, waaronder Excel, en heb je ervaring met ERP-systemen, bij voorkeur Dynamics.
  • Nauwkeurigheid, efficiëntie en een sterke klant- en servicegerichtheid typeren jouw werk.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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