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Open nowPosted 17 days ago

Customer Service Bediende | Logistiek

EURES job mobility portal148,082 open roles

Where
Gent, Belgium
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Your applicationOpen nowCustomer Service Bediende | LogistiekEURES job mobility portal · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

Heb jij graag klantencontact en heb je een passie voor transport en logistiek? Misschien is dit dan wel de opportuniteit waar je een langere tijd naar op zoek bent!

Voor deze groeiende onderneming, regio Zulte, gaan we op zoek naar een Customer Service Bediende. Je komt terecht in een logistieke omgeving waar dagelijks nationale en internationale transporten opgevolgd worden. Binnen het Customer Service Team vorm je de schakel tussen klanten, dispatching, magazijn en interne diensten. Op vandaag is de onderneming ongeveer met een 100-tal medewerkers en blijven ze sterk groeien!

In deze functie telt vooral jouw inzicht in wat er operationeel gebeurt. Loopt een transport anders dan gepland? Dan verzamel je zelf de nodige informatie, stem je af met collega's en zoek je naar een werkbare oplossing.

Wat houdt de job in?

  • Als Customer Service Bediende ben je verantwoordelijk voor het opmaken en opvolgen van transportorders, waarbij je zowel de commerciële als administratieve opvolging verzorgt
  • Je zorgt ervoor dat klanten de correcte informatie ontvangen van jou over hun orders, prijzen en laad- en losafspraken (zowel telefonisch als via e-mail)
  • Daarnaast registreer je in het TMS-systeem alle relevante gegevens en zorg je voor een duidelijke overdracht naar de dispatching
  • Bij problemen neem je zelfstandig initiatief, verzamel je operationele informatie en stem je indien nodig rechtstreeks af met het magazijn
  • Tot slot maak je ook klachtendossiers aan en bezorg je de bijhorende informatie correct aan de boekhouding
  • Je behaalde een bachelordiploma binnen logistiek of supply chain of bent gelijkwaardig door ervaring
  • Minstens 2 jaar ervaring in een gelijkaardige rol als Customer Service Bediende binnen transport of logistiek
  • Kennis van MS Office, logistieke processen en begrippen zoals pallets, CMR's, kilometers en het nationale en internationale wegennet
  • Goede kennis van het Nederlands en Frans op minimaal B1-niveau is vereist, aangevuld met zelfstandigheid, klantgerichtheid en een oplossingsgerichte aanpak
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    The review screen in CV Rocket: how each CV was read, round by round.

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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