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Open nowPosted 30 hours ago

Customer service en e-commerce

EURES job mobility portal280,773 open roles

Where
Dendermonde, Belgium
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Your applicationOpen nowCustomer service en e-commerceEURES job mobility portal · Dendermonde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 hours ago

The posting

Regio Lokeren | E-commerce | Customer Service | Nauwkeurig | KMO | 4/5 of voltijds | Glijdende uren | 1114087

Onze klant is een groeiende familiale KMO actief binnen de distributie van technische producten. Naast een sterk netwerk van professionele klanten zet het bedrijf volop in op de verdere uitbouw van zijn webshop en online verkoopkanalen. Door deze groei zijn ze op zoek naar versterking voor hun customer service- en e-commerceactiviteiten.

In deze rol combineer je customer service met e-commerce ondersteuning en ben je een belangrijke schakel tussen klanten, webshop, magazijn en interne collega's.

Customer Service & Orderopvolging

  • Controleren en opvolgen van inkomende orders.
  • Coördineren met orderpickers en magazijnmedewerkers.
  • Opvolgen van leveringen en transporten.
  • Behandelen van klantenvragen, klachten en retouren.
  • Fungeren als aanspreekpunt voor klanten via mail en telefoon.

E-commerce & Digitale Verkoopkanalen

  • Beheren van productinformatie op de webshop en marketplaces.
  • Uploaden en onderhouden van productcontent.
  • Vertalen en optimaliseren van productteksten.
  • Opvolgen van online bestellingen.
  • Controleren van productinformatie en wegwerken van fouten.
  • Meehelpen aan de verdere groei van de online verkoopkanalen.
  • Schoolverlaters welkom
  • Bachelordiploma
  • Is digitaal sterk en leert snel nieuwe systemen kennen.
  • Spreekt vlot Nederlands en Engels.
  • Heeft een basiskennis Frans en durft klanten telefonisch verder te helpen.
  • Werkt uiterst nauwkeurig en gestructureerd.
  • Kan zelfstandig werken en verantwoordelijkheid opnemen.
  • Houdt overzicht en blijft gefocust, ook wanneer verschillende taken tegelijk lopen.

Ervaring met Shopify, Amazon, Bol.com of andere e-commerceplatformen is mooi meegenomen, maar geen must.

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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