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Open nowPosted 14 days ago

Customer service medewerker

EURES job mobility portal502,750 open roles

Where
Turnhout, Belgium
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Your applicationOpen nowCustomer service medewerkerEURES job mobility portal · Turnhout, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.1%7 days
  4. 15.5%14 days
  5. 34.1%30 days
This job: posted 14 days ago

EURES job mobility portal median: 6 days open

The posting

Het bedrijf werd opgericht in 1998 met 1 vrachtwagen en 1 oplegger. Anno 2017 zijn ze met 170 trekkers en 350 opleggers actief in heel de EU.

Naast containertransport, beschikken ze ook over huifwagens die ingezet worden voor volle en groupage vrachten tussen België en Frankrijk alsook tussen België en Roemenië. Al hun trekkers hebben een onboard computer met satelliet monitoring. Zo wordt tijdens de dispatching iedere vracht op de voet gevolgd. Bovendien worden de transportdocumenten allemaal ingescand. Alle noodzakelijke documenten worden via barcodes aan de bijhorende rit gekoppeld.

Naast een uitgebreid IT-systeem, dat in februari 2017 bekroond werd tijdens de Transport & Logistics Awards, investeren ze natuurlijk ook in hun medewerkers. Bovenop de continue ondersteuning van hun gemotiveerde team van planners, hechten ze ook veel waarde aan de opleiding van hun chauffeurs.

Jobomschrijving

3 redenen om voor deze job te kiezen

  • Je krijgt een sleutelrol binnen
  • Je werkt in een groeiend en stabiel bedrijf
  • Geen enkele dag is hetzelfde dankzij de variatie

Zo ziet je job er uit

  • After sales issues vormen het hart van jouw functie, waarbij commerciële, administratieve en operationele aspecten samenkomen Via mail en telefoon onderhoud je klantencontact over problemen met betrekking tot tarieven en aangerekende kosten, laad- en losafspraken, transportdetails, en andere vragen Voor klachtendossiers verzamel je de nodige informatie, volg je het dossier op en verzorg je de doorstroom naar de operationele & facturatie-afdeling Bij operationele vragen zoek je zelfstandig naar informatie en oplossingen, in afstemming met dispatching of, waar nodig, onder controle van de planningsafdeling

Dit heb je nodig voor de job

  • Je hebt bij voorkeur ervaring in customer service, idealiter gelinkt aan de transportsector Een goede kennis van Nederlands, Engels en Frans combineer je met een zelfstandige, initiatiefrijke en oplossingsgerichte aanpak Je bent klantgericht en communicatief sterk. Kennis van containertransport, terminals, haventransport of de logistieke sector is een pluspunt.

De ideale collega is...

  • Klantgerichtheid Communicatieve vaardigheden Nauwkeurigheid Organisatievermogen Probleemoplossend denken Stressbestendigheid Teamgerichtheid Administratieve vaardigheden Commerciële en servicegerichte ingesteldheid
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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