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Open nowPosted 30 days ago

Customer Service Medewerker

EURES job mobility portal222,662 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Groot-Rijnmond, Netherlands
  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

- Customer Service Medewerker | Tot €3100 p/m! WerkTalent Rotterdam €2.700 - €3.100 40 uur MBO Bewaar vacature Open in nieuwe tab Customer Service Medewerker | Tot €3100 p/m! solliciteer op website van werkgeverWerkTalent Salaris €2.700 - €3.100 Uren 40 uur Dienstverband Vast Werk locatie Rotterdam Opleidingsniveau MBO Branche Zakelijke dienstverlening Functieomschrijving Zorg jij graag dat alles goed geregeld is voor anderen? Vind je het leuk om mensen te helpen met toegang, passen en vragen? En houd jij het overzicht, ook als het druk is? Dit ga je doen Als Customer Service Medewerker bij onze leuke opdrachtgever ben jij het eerste aanspreekpunt voor onze klanten. Samen met je collega's zorg je ervoor dat iedereen veilig en zonder enig gedoe gebruik kan maken van systemen voor identiteit en toegang. Je helpt mensen die werken in onder andere terminals, warehouses en diverse fabrieken. Zij hebben een persoonlijke digitale identiteit (XS-ID) nodig om op locatie te kunnen werken. Jij ondersteunt hen bij het aanvragen, activeren en gebruiken hiervan. Dat doe je via telefoon, e-mail en aan de balie. In jouw werk zorg je ervoor dat toegangspassen worden aangemaakt en geactiveerd, zoals de CargoCard. Je beantwoordt vragen, helpt bij problemen en zorgt dat alles goed wordt uitgezocht en opgelost. Soms is iets simpel en kun je het direct regelen, soms moet je het doorzetten naar een andere afdeling. Je houdt ook bij dat alle communicatie naar klanten en andere betrokkenen op tijd wordt verstuurd en je zorgt dat de administratie netjes klopt. Daarnaast werk je altijd volgens duidelijke veiligheidsregels, omdat we werken in omgevingen waar veiligheid heel belangrijk is. Geen dag is hetzelfde. Zeker niet tijdens drukke periodes waarin er op locaties groot onderhoud wordt gedaan. Dan zijn er in korte tijd veel extra mensen op het terrein aan het werk. Jij zorgt ervoor dat al deze mensen op tijd de juiste toega...

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