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Open nowPosted 3 days ago

Customer Service Medewerker

EURES job mobility portal280,773 open roles

Where
Hasselt, Belgium
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Hasselt, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Functie

Vivaldis Office is op zoek naar een customer service medewerker voor onze klant in Tessenderlo. Onze klant is gespecialiseerd in telecom- en IT-oplossingen. Neem gerust de vacature even door! Indien je nog vragen hebt, kan je ons telefonisch bereiken op 011 94 81 56.

Jouw takenpakket als customer service medewerker bestaat uit:

  • Eerste aanspreekpunt zijn voor klanten via telefoon en e-mail.
  • Inkomende oproepen en vragen registreren en de status proactief terugkoppelen naar de klant.
  • Vragen en storingen juist inschatten en doorzetten naar de gepaste collega of afdeling.
  • Dossiers, klantinformatie en uitgevoerde werkzaamheden administratief verwerken van A tot Z.
  • Bieden van ondersteuning bij de planning van onze techniekers en hun interventies.
  • Voorbereiden van basisfacturatie en administratieve controle van geleverde prestaties.
  • Bieden van algemene administratieve ondersteuning aan de servicedesk.

Profiel

Als customer service medewerker herken je jezelf in volgende punten:

  • Uitstekende kennis van het Frans (native of zeer hoog niveau) én het Nederlands.
  • Sterke affiniteit met IT, netwerktechnologieën, telefonie of het werken met ticketing- en servicedesk-tools.
  • Communicatief en klantgericht ingesteld, met de capaciteit om ook op drukke momenten overzicht en rust te bewaren.
  • Nauwkeurig, gestructureerd en sterk in administratieve opvolging.
  • Goede vaardigheid met computersystemen en MS Office.
  • Teamplayer die zelfstandig prioriteiten kan stellen.

Wat je van ons krijgt

Wat kan je als customer service medewerker verwachten?

  • Een veelzijdige functie met de nodige variatie in administratie, klantcontact en planning.
  • Een spilfunctie binnen het bedrijf waar jouw aanpak een rechtstreekse impact heeft.
  • Kansen om jezelf verder te ontplooien en je kennis van de nieuwste technologieën uit te breiden.
  • Een aantrekkelijk loon afgestemd op jouw opleiding en ervaring.
  • Je loon wordt aangevuld met extralegale voordelen.
  • Een fijne werkomgeving met behulpzame collega's.
  • Hard werken wordt beloond! Na een geslaagde interimperiode ontvang je een vast contract.

Overtuigd van deze vacature? Solliciteer dan snel!

.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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