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Open nowPosted 8 days ago

Customer Service Medewerker

EURES job mobility portal122,767 open roles

Where
Sint-Niklaas, Belgium
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Sint-Niklaas, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Als Customer Service Medewerker help jij ons om the most convenient partner te zijn voor onze klanten.

Wat zijn jouw verantwoordelijkheden? Je verwerkt de bestellingen van onze klanten via de verschillende interne communicatiekanalen en zorgt voor alle nodige kwalitatieve aftercare. Je zorgt voor de juiste afhandeling van klachten en voor de nodige feedback naar de juiste interne afdelingen. Je helpt onze klanten bij vragen over bestellingen, artikelen, het online aankoopproces, status van de bestelling of bij het retourneren van producten. Je werkt constructief en proactief samen met de andere departementen en biedt oplossingen i.f.v. de noden van onze klant. Je ondersteunt klanten en leveranciers in alle elektronische data-uitwisselingsprocessen. Je zal af en toe de taken van het onthaal overnemen. Daar sta je in voor het beheer van in- en uitgaande post binnen de organisatie, ontvangst van onze bezoekers, beheer van de vergaderzalen en van de telefooncentrale aan de receptie.

Je bent bereid om met een beurtrol op zaterdag te werken van 8u tot 14u. (vrije dag in de week)

Zie je jezelf deze klantenportefeuille zorgvuldig beheren? Solliciteer vandaag nog — we kijken uit naar je reactie! - Vaardigheden: Met een goed inlevingsvermogen weet jij klanten op een correcte en prettige manier te woord te staan. Je bent een vlotte communicator in beide landstalen (NL/FR). Microsoft Office heeft geen geheimen voor jou. Flexibel, nauwkeurig en stressbestendig zijn competenties die op jou van toepassing zijn. Klantvriendelijkheid en servicegerichtheid zitten in je bloed. Je kan snel, ordelijk en zelfstandig werken, maar je bent ook een teamplayer.

- Attesten: /

- Opleidingsvereisten: Bachelor denkniveau

- Vakkennis: Je hebt ervaring als klantendienstmedewerker en kan je in het Nederlands & Frans goed uitdrukken.

- Talenkennis: Je hebt sterke communicatieve skills zowel in het Nederlands als het Frans.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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