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Open nowPosted 16 days ago

Customer Service Medewerker Automotive

EURES job mobility portal503,505 open roles

Where
Kortrijk, Belgium
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Your applicationOpen nowCustomer Service Medewerker AutomotiveEURES job mobility portal · Kortrijk, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

9.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.1%7 days
  4. 15.5%14 days
  5. 34.0%30 days
This job: posted 16 days ago

EURES job mobility portal median: 6 days open

The posting

Toeleverancier voor de automobielsector

Interesse in deze vacature? Wij horen graag van je, contacteer ons op het nummer 056/26 52 10 of mail jouw CV naar [email protected]

Jobomschrijving

Ben jij klantgericht, communicatief sterk en voel je je thuis in een dynamische productieomgeving? Dan zijn wij op zoek naar jou!

Als Customer Service Medewerker ben jij het eerste aanspreekpunt voor klanten en speel je een cruciale rol in het garanderen van een uitstekende service. Je bouwt duurzame relaties op met klanten, volgt hun behoeften nauwgezet op en zorgt voor een vlotte communicatie tussen klanten en interne afdelingen. Je bent de schakel tussen verkoop, planning, productie en logistiek om een optimale leverbetrouwbaarheid en klanttevredenheid te realiseren.

Jouw verantwoordelijkheden

  • Opbouwen en onderhouden van sterke relaties met klanten.
  • Fungeren als eerste aanspreekpunt voor vragen en problemen rond leveringen en bevoorrading.
  • Opvolgen van wijzigingen in klantvraag en deze vertalen naar relevante interne acties.
  • Beheren en opvolgen van klantorders, leveringen, retourzendingen en verpakkingsstromen.
  • Coördineren van de oplossing van geschillen en serviceproblemen om een hoog serviceniveau te waarborgen.
  • Beheren van elektronische gegevensuitwisseling en communicatie met klanten.
  • Opvolgen van klantportalen en verwerken van klantbehoeften in het ERP-systeem.

Wie ben jij?

  • Je beschikt over een bacheloropleiding, bij voorkeur in Supply Chain Management, Bedrijfskunde of een vergelijkbare richting.
  • Je hebt 2 à 3 jaar relevante ervaring in een customer service-, supply chain- of logistieke functie.
  • Ervaring binnen de automotive sector is een sterke troef.
  • Je communiceert vlot met zowel klanten als interne afdelingen.
  • Je werkt nauwkeurig en gestructureerd.
  • Je bent sterk in coördinatie en planning.
  • Je beschikt over overtuigingskracht en goede onderhandelingsvaardigheden.
  • Je hebt een goede kennis van MS Office en ERP-systemen
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