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Open nowPosted 7 days ago

Customer Service Medewerker

EURES job mobility portal130,065 open roles

Where
Antwerpen, Belgium
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Antwerpen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Ben jij een gedreven Customer Service Representative die zoekt naar een uitdagende rol in Antwerpen?

Wij bieden een voltijdse positie voor een ervaren professional die klanttevredenheid hoog in het vaandel heeft staan.

Heb jij een passie voor klantenservice en ervaring in de logistieke sector? Dan is deze functie iets voor jou!

In jouw rol als Customer Service Representative ben je verantwoordelijk voor het beheren van klantvragen en het coördineren met interne afdelingen.

Jij zorgt voor een vlotte informatiestroom en draagt bij aan een hoge klanttevredenheid door problemen snel op te lossen en verbeterkansen te signaleren.

Wat ga je doen?

  • Klantencommunicatie & Opvolging: Beheer inkomende vragen en verzoeken van klanten en MSC-agenturen. Deel proactief statusupdates en bouw een professioneel klantcontact op.
  • Intern Coördineren & Afstemmen: Werk samen met de Operations-afdeling voor actuele transportinformatie en coördineer acties bij urgente situaties.
  • Administratieve Opvolging: Verwerk updates in interne systemen en ondersteun rapportering.
  • Kwaliteit & Continue Verbetering: Signaleren van kansen voor procesverbetering en bijdragen aan verbeterprojecten binnen Customer Service.

Ben jij iemand die:

Graag de schakel is tussen klanten en interne teams?

Proactief problemen oplost en klanten tevreden houdt?

Ervaring heeft in een operationele rol binnen transport of logistiek?

Jouw profiel:

  • Ervaring in een klantgerichte of operationele rol, bij voorkeur binnen transport of logistiek.
  • Sterke communicatieve vaardigheden en een oplossingsgerichte houding.
  • Accuraat, proactief en stressbestendig in een dynamische omgeving.
  • Een teamspeler die makkelijk schakelt met andere afdelingen.
  • Goede kennis van MS Office; ervaring met klant- of bedrijfsplatformen is een plus.

Klinkt dit als iets voor jou? Solliciteer vandaag nog en word de nieuwe Customer Service Representative.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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