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Open nowPosted 3 days ago

Customer Service Medewerker

EURES job mobility portal298,592 open roles

Where
Tielt, Belgium
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Tielt, Belgium
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Ben jij de professional die klanttevredenheid hoog in het vaandel draagt en niet bang is om de handen uit de mouwen te steken?

Als Customer Service & Goods Inbound medewerker ben jij hét aanspreekpunt voor klanten en leveranciers en zorg je voor een vlotte afhandeling van alle goederenontvangsten! Je hebt een veelzijdige rol waarbij je een belangrijke schakel vormt tussen verschillende afdelingen.

Wat je doet:

  • Klantencontact: Je beantwoordt vragen en lost problemen op via telefoon en e-mail. Klanttevredenheid is jouw prioriteit!
  • Operationele processen: Je zorgt voor de administratieve afhandeling van bestellingen, goederenontvangsten, retouren en leveringen. Je werkt nauw samen met ons magazijn en de IT-afdeling om alles in goede banen te leiden.
  • Oplossingsgericht werken: Je biedt pragmatische en efficiënte oplossingen bij vragen of klachten en zorgt ervoor dat elke klant zich gehoord voelt.
  • Teamspeler: Je delegeert taken naar de magazijnmedewerkers en helpt hen waar nodig. Je neemt ook zelf initiatief en zorgt ervoor dat alles correct verloopt.
  • Nauwkeurigheid: Administratie en het opvolgen van leveringen en afspraken zijn voor jou een fluitje van een cent!
  • Talenkennis: Je hebt een goede beheersing van het Nederlands en Engels, zowel mondeling als schriftelijk. Kennis van het Frans is een extra plus!
  • Ervaring: Je hebt een bachelordiploma op zak of minstens 2 jaar ervaring in een customer service of logistieke ondersteunende rol.
  • Communicatief: Je beschikt over uitstekende communicatieve vaardigheden en hebt een sterk inlevingsvermogen om klanten te begrijpen en de juiste oplossingen te bieden.
  • Verantwoordelijkheidsgevoel: Je neemt je taken serieus, maar blijft vriendelijk en assertief in je aanpak.
  • Teamspirit: Jij weet hoe je taken vlot kunt delegeren en bent een echte teamplayer.
  • Administratief sterk: Je houdt van nauwkeurigheid en kunt administratieve processen vlot en efficiënt afhandelen.
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